{"id":3154,"date":"2025-10-14T16:27:03","date_gmt":"2025-10-14T16:27:03","guid":{"rendered":"https:\/\/mayanulagu.com\/?page_id=3154"},"modified":"2026-01-05T14:02:30","modified_gmt":"2026-01-05T14:02:30","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/mayanulagu.com\/index.php\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &amp; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3154\" class=\"elementor elementor-3154\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-fd1b427 e-flex e-con-boxed e-con e-parent\" data-id=\"fd1b427\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46d3ccb elementor-widget elementor-widget-heading\" data-id=\"46d3ccb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation &amp; Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef89ddf color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"ef89ddf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"210\" data-end=\"506\">At <strong data-start=\"213\" data-end=\"227\">Mayanulagu<\/strong>, we follow our Tamil traditional way not only in the products we make but also in the way we serve our customers. We value every customer and strive to provide you with a <strong data-start=\"399\" data-end=\"458\">simple, transparent, and satisfying shopping experience<\/strong>. Please take a moment to read our policy below.<\/p><h5 data-start=\"513\" data-end=\"540\"><strong data-start=\"517\" data-end=\"540\">Cancellation Policy<\/strong><\/h5><ul data-start=\"542\" data-end=\"1064\"><li data-start=\"542\" data-end=\"628\"><p data-start=\"544\" data-end=\"628\">Orders can be <strong data-start=\"558\" data-end=\"625\">cancelled only if requested immediately after placing the order<\/strong>.<\/p><\/li><li data-start=\"629\" data-end=\"724\"><p data-start=\"631\" data-end=\"724\">Once an order has been <strong data-start=\"654\" data-end=\"687\">processed, packed, or shipped<\/strong>, cancellation may not be possible.<\/p><\/li><li data-start=\"725\" data-end=\"920\"><p data-start=\"727\" data-end=\"920\">Orders for <strong data-start=\"738\" data-end=\"773\">natural or handcrafted products<\/strong> (like cold-pressed oils, native rice varieties, or traditional handmade items) <strong data-start=\"853\" data-end=\"876\">cannot be cancelled<\/strong> once preparation or dispatch has started.<\/p><\/li><li data-start=\"921\" data-end=\"1064\"><p data-start=\"923\" data-end=\"1064\">However, if the product you receive is <strong data-start=\"962\" data-end=\"986\">damaged or defective<\/strong>, we will gladly review the issue and arrange for a <strong data-start=\"1038\" data-end=\"1063\">refund or replacement<\/strong>.<\/p><\/li><\/ul><h5 data-start=\"1071\" data-end=\"1101\"><strong data-start=\"1075\" data-end=\"1101\">Refunds &amp; Replacements<\/strong><\/h5><ul data-start=\"1103\" data-end=\"1658\"><li data-start=\"1103\" data-end=\"1237\"><p data-start=\"1105\" data-end=\"1237\">If you receive a <strong data-start=\"1122\" data-end=\"1162\">damaged, defective, or wrong product<\/strong>, please contact our <strong data-start=\"1183\" data-end=\"1234\">Customer Support Team within 7 days of delivery<\/strong>.<\/p><\/li><li data-start=\"1238\" data-end=\"1336\"><p data-start=\"1240\" data-end=\"1336\">After inspection and confirmation, we will provide a <strong data-start=\"1293\" data-end=\"1318\">replacement or refund<\/strong> as appropriate.<\/p><\/li><li data-start=\"1337\" data-end=\"1523\"><p data-start=\"1339\" data-end=\"1523\">If the item does not match the description or fails to meet your expectations, please inform us within <strong data-start=\"1442\" data-end=\"1452\">7 days<\/strong> \u2014 we\u2019ll carefully review your concern and take the necessary action.<\/p><\/li><li data-start=\"1524\" data-end=\"1658\"><p data-start=\"1526\" data-end=\"1658\">For items with a <strong data-start=\"1543\" data-end=\"1570\">manufacturer\u2019s warranty<\/strong>, kindly reach out to the respective brand\u2019s support team for warranty-related services.<\/p><\/li><\/ul><h5 data-start=\"1665\" data-end=\"1688\"><strong data-start=\"1669\" data-end=\"1688\">Contact Details<\/strong><\/h5><p data-start=\"1690\" data-end=\"1835\">\ud83d\udccd <strong data-start=\"1693\" data-end=\"1707\">Mayanulagu<\/strong><br data-start=\"1707\" data-end=\"1710\" \/>S4\/509, Mariyasoosai H.M.,<br data-start=\"1736\" data-end=\"1739\" \/>New Town 2nd Street, Malaikovil,<br data-start=\"1771\" data-end=\"1774\" \/>Tiruverumbur, Tiruchirappalli,<br data-start=\"1804\" data-end=\"1807\" \/>Tamil Nadu \u2013 620013, India<\/p><p data-start=\"1837\" data-end=\"1908\">\ud83d\udcde <strong data-start=\"1840\" data-end=\"1851\">Mobile:<\/strong> +91 93611 53412<br data-start=\"1867\" data-end=\"1870\" \/>\ud83d\udce7 <strong data-start=\"1873\" data-end=\"1883\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1884\" data-end=\"1906\">support@mayanulagu.com<\/a><\/p><p data-start=\"1837\" data-end=\"1908\">Legal Name:Keerthana N<\/p><p data-start=\"1915\" data-end=\"2037\"><strong data-start=\"1915\" data-end=\"1953\">Thank you for choosing Mayanulagu.<\/strong><br data-start=\"1953\" data-end=\"1956\" \/>We\u2019re proud to bring you products rooted in tradition and delivered with trust.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refund Policy At Mayanulagu, we follow our Tamil traditional way not only in the products we make but<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3154","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mayanulagu.com\/index.php\/wp-json\/wp\/v2\/pages\/3154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mayanulagu.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mayanulagu.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mayanulagu.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mayanulagu.com\/index.php\/wp-json\/wp\/v2\/comments?post=3154"}],"version-history":[{"count":3,"href":"https:\/\/mayanulagu.com\/index.php\/wp-json\/wp\/v2\/pages\/3154\/revisions"}],"predecessor-version":[{"id":5770,"href":"https:\/\/mayanulagu.com\/index.php\/wp-json\/wp\/v2\/pages\/3154\/revisions\/5770"}],"wp:attachment":[{"href":"https:\/\/mayanulagu.com\/index.php\/wp-json\/wp\/v2\/media?parent=3154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}